HOSTING SERVICES
By Ana Goldberg
Creating a 5-star guest experience is at the center of hospitality and how you can differentiate yourself from the competition in the area.
Hospitality drives all of our decisions. The guest may not always be right, but while they’re experiencing my space, it’s my responsibility to make sure they are safe and treated like family.
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My business is guided by defined principles:
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Safety & Security (both for the guest & the property)
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Efficient and effective communication
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Being proactive & not reactive
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Respect
BASIC SERVICES
Listing & Calendar Management
After the initial set-up, I maintain & regularly update the listing to maintain optimization and achieve maximum reach on the OTA.
House Manual & Guidebook
I will create the house manual to help answer guests questions and will feature local recommendations. this provides the guest with a smooth check in & check out process.
Guest Communications & Reviews
I handle all guest communication and respond quickly to keep the response rate up. After each stay, I will leave a fair & accurate review of the guest & will ask for the same.
Feedback & Support
Hosting is a journey best taken with friends. I am here to support you, keep your property safe, provide the best guest experience all while helping you grow.
PREMIUM SERVICES
Inventory Management & Restocking
Take advantage of my trade partnerships to receive the lowest pricing on goods and services (ex: handyman tasks, linens, towels, photographer, etc). We will maintain par levels and utilize our restocking systems.
Turnover & Cleaning Management
I partner with experienced turnover professionals to provide an exceptional guest experience as soon as they open the door.I will also monitor inventory management and make sure to deal with any maintenance issues/requests.
Quarterly Financials
Check in on a quarterly basis via Zoom or In-Person to go through the performance of your short term rental and areas for improvement or upgrades.
Dynamic Pricing Software
Let me integrate a dynamic pricing tool into your listing to take the guess work out of the nightly rates and work to get you the maximum return on your investment.
Why work with me?
Limited Spots Available
By only accepting 5-10 clients a year, I give your property the specialized attention it needs to succeed
Member of AZRT
Member of AZRT (Arizonans for responsible tourism) to stand up and advocate for short term rentals
Superhost Ranking
Superhost status on Airbnb that will rank your property higher in the algorithm
Managing my own
Managing my own property so I always stay up to date on local ordinances, new restrictions, etc
Local
Local to the North Scottsdale area and can check in on the property in a moments notice.
Best Technology to
Stay Ahead
Working with the best technology to provide the highest return on your investment and provide a 5 star guest experience
Mastermind
Joined a mastermind of other STR hosts to learn from other successful hosts and execute those techniques
Conference Attendee
Attended conferences related to short term rentals to network and learn new ways to optimize listings
Let's Partner Together!
Drop your information in and let's chat about what you are looking for in a Host for your property in Scottsdale & go through different pricing options to make sure you are getting the best return on your investment.